Shipping policy
Shipping Policy:
Processing Time:
- Orders are processed in typically 1 business day, but within 3 business days (excluding weekends and holidays) after receiving full payment.
Shipping Methods:
- We offer standard free shipping, with average shipping times of 21 days.
- Shipping costs are calculated at checkout based on the destination and selected shipping method.
Shipping Destinations:
- We currently ship to addresses within The United States.
Shipping Rates:
- Shipping rates (if applicable) are based on the weight of your order and the destination.
- Free shipping may be offered for orders over a certain amount (if applicable).
Tracking Information:
- Once your order has been shipped, you will receive a confirmation email with tracking information.
Delivery Time:
- Standard shipping usually takes 21 business days.
- Expedited shipping options are available for faster delivery.
Customs and Import Taxes:
- Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Lost or Damaged Items:
- We are not responsible for lost or damaged items during shipping. However, we will work with the carrier to resolve any issues.
Returns Due to Shipping Errors:
- If there is an error in the shipping address provided by the customer, resulting in the package being returned, the customer is responsible for additional shipping costs.
Shipping Policy Updates:
- We reserve the right to update our shipping policy at any time. Any changes will be effective immediately upon posting on our website.
Contact Information:
- For any questions or concerns regarding shipping, please contact our customer service at contact@yesbro.co